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Information Technology
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YRC

JOB SUMMARY

 

Performs tasks associated with installing, configuring and maintaining computer and/or network operation systems software, and related hardware under guidance of senior staff. Develops and implements technical knowledge to meet the needs of the team and organization. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  1. Possesses basic to intermediate knowledge of systems and/or network operations, systems utilities and tools used to install, configure, and maintain operating and/or network systems, systems software and hardware. Perform standardized installation, maintenance and configuration for operating systems, systems software and hardware.
  2. Provides support and ensures reliability for deployed technologies, systems and processes according to established procedures and industry best practices.
  3. Participates in and assists senior staff with maintaining, configuring, reviewing and analyzing operating and/or network systems, systems software, and hardware failures.
  4. Participates in and assists senior staff with monitoring performance and maintaining system stability and maintaining accurate and current documentation steps for installation, maintenance, and configuration activities.
  5. Evaluates and responds appropriately to customer issues and requests. Handles basic to moderately complex issues without assistance.  Escalates when necessary to appropriate team or individual to resolve.



MINIMUM REQUIREMENTS 

  1. Bachelor’s Degree
  2. Possesses knowledge of the Project Management Methodology. 

 

PREFERRED QUALIFICATIONS 

  1. MBA
  2. Demonstrated experience in leading development teams.

 

YRC Worldwide is an Equal Opportunity/Affirmative Action Employer

Minorities/Females/Persons with Disabilities/Protected Veterans

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