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Field Operations & Operations Management



The Shop Supervisor will supervise, train and develop assigned staff creating a team working environment. Ensure compliance with company and government required policies and procedures. Work with the shop team to meet safety goals. Coordinate the inspection, maintenance and repair of linehaul equipment and/or supervise the rebuild of components and equipment repair. Ensure that repairs are timely for meeting system demands and for providing safe, reliable and driver acceptable equipment.



  1. Ensure the efficient movement of inbound tractors, trailers and converters through the service lanes.
  2. Maintain required maintenance documentation.
  3. Coordinate maintenance on all equipment. Coordinate a cost effective preventative maintenance program providing for safe, clean, driver acceptable equipment.
  4. Supervise the repair of equipment ensuring timeliness in meeting system demands.
  5. Maintain inventory control on all repair parts and tools. Review repair orders for accurate listing and extension of repair parts, maintaining proper accountability of chargeable repair parts.
  6. Communicate, monitor and maintain compliance with company safety and work rules, policies, and procedures. Train and develop assigned staff for providing timely and quality repair.
  7. Ensure the shop safety process is followed. Effectively communicate safety topics and perform safety inspection of tools and facilities as required.
  8. Manage area vendors for control to ensure plan containment and schedule of repairs.


  1. High Levels of Integrity and Trust - Adheres to moral, ethical, and professional standards, regulations, and organizational policies; keeps commitments to promised actions.
  2. Composed in Extreme Pressure Situations - Maintaining stable performance under pressure or opposition (e.g., experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
  3. Prioritizes Key Tasks - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.
  4. Focused on Customers - Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value.
  5. Effective Planner - Plans work for team and self to create efficiencies.
  6. Great at Motivating Others - Motivating increased employee effort by communicating a compelling view of the organization’s purpose and its future state in a way that helps others understand the importance of their contributions and feel how outcomes will be different when progress is achieved.
  7. Effective Time Management - Effectively managing one’s time and resources to ensure that work is completed efficiently.
  8. Perseveres Through Difficult Times - Demonstrates an understanding of own emotional triggers, strengths, and development needs as well as the impact of own behavior on others.
  9. Highly Effective Communication Skills - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
  10. Skilled Problem Solver - Has operational capacity that allows an understanding and ability to work through the challenges of the position.
  11. Goal Oriented - ambitious in nature, working to better the team as a whole by exceeding key metrics.
  12. Delegates Effectively - Identifying and leveraging opportunities to accelerate results and build capability by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up.
  13. Develops Subordinates - Planning and supporting the development of individuals’ knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively.
  14. Action Oriented - Ability to learn quickly and apply learning when decisions need to be made and work is being accomplished.


  1. High school diploma or equivalent.
  2. Two (2) years of experience in equipment maintenance.
  3. Strong verbal, written and interpersonal communication skills.
  4. Experience supervising a mechanics shop.
  5. Mechanical background with a basic knowledge of equipment.
  6. Effective verbal, written and interpersonal communication skills.
  7. Experience using MS Office applications (Word, Excel, Access and PowerPoint). 


  1. Bachelor's degree or equivalent work experience in related area.
  2. Background/knowledge of equipment maintenance.
  3. Five (5) years of experience managing a maintenance shop operation. 



Environmental working conditions vary and employee may encounter vibration, noise, odors, and extremes in temperature and wind as well as exposure to varied weather, varied surfaces, sharp edges, varied lighting and confined and congested areas and occasionally exposure to petroleum-based products such as gasoline, diesel fuel, oil, and grease.




The position requires the ability to stand, walk, and maintain balance for extensive periods of time. Occasionally sit. Continually speaking and hearing, giving and receiving directions. Occasionally lift up to 35 lbs. Constantly perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel and stoop.

YRC Worldwide, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

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