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Security Investigator II

Field Operations & Operations Management



The Security Investigator II will oversee the total security functions for service centers assigned within a specific business group. Thoroughly investigate and provide a rapid and local response to all security related problems. Furnish specialized knowledge and assistance to service center managers to solve security issues and assess compliance with company-established security procedures. Act as a constant liaison with local law enforcement and terminal management within the assigned business group.



  1. Control losses due to theft, pilferage, and vandalism. Observe terminal operation during all hours to witness theft or alcohol/drug abuse. Document these actions through photographic or video recording and detailed written reports for use during disciplinary proceedings, grievance hearings, or court cases. Assist Operations management in developing security programs and policies and procedures to minimize company loss.
  2. Conduct daily investigations of specific incidents, theft of freight, time, or company property by identifying the source or cause of the loss. Develop and maintain a close working relationship with key local, state, and federal law enforcement personnel and confidential and non-confidential sources to facilitate access to necessary records and/or information needed during these investigations.
  3. Develop and maintain a close working relationship with fraud units and state personnel involved in insurance fraud. Maintain a working knowledge of state laws regarding workers' compensation. Testify in court or at labor hearings as necessary.
  4. Review on-line service center security surveys to ensure proper procedures and controls are in place. Furnish advice to managers regarding appropriate security products and Homeland Security issues.
  5. Assist other members of the security department as needed on special projects as assigned by the appropriate manager.
  6. Assist the Director in marketing presentations to prospective and current customers regarding security.


  1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
  2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
  3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
  4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
  5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
  7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.



  1. Associate's degree or equivalent education or experiences.
  2. Effective verbal, written, and interpersonal communication skills.
  3. Knowledge of the judicial system.
  4. Previous investigative background including the collecting and preserving of evidence.
  5. Knowledge of surveillance techniques.
  6. Ability to present marketing aspects of security to potential customers.
  7. Ability to work in a team concept environment.
  8. Experience using MS Office applications (Word, Outlook, and Excel).
  9. Travel up to 50% the time.



  1. Bachelor’s degree or equivalent educational background or work experience.
  2. Five (5) years of law enforcement experience.
  3. Five (5) years industry experience.
  4. Military experience.
  5. Knowledge of the technical aspects of security products used in the industry.
  6. Knowledge of proper freight handling/loading techniques.




This job primarily operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Routinely uses security equipment such as monitors and cameras. Occasional work in terminal and shop floors being exposed to heat and cold.




The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 20 lbs of supplies and materials is required.


YRC Worldwide is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Persons with Disabilities/Protected Veterans


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