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Logistics Solutions Representative

📁
Sales & Marketing
💼
YRC

JOB SUMMARY

 

Will be responsible for the operational support of BDR/LSM/In House Account Team’s business.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Manage operations for BDR/LSM/Inhouse Account Team’s book of business:
    1. Enter loads into TMS system
    2. Set pickup and delivery appts
    3. Work with CSR team on tracking/tracing loads in transit
    4. Work with CSR team on uncovered freight for that day
    5. Work with CSR team on detention, layover, stop off or any other stand-alone charges
    6. Act as liaison between LSM and CSR
    7. Relay ongoing issues/problems to LSM
    8. Help with spot quotes or small RFPs
    9. Back up LSMs accounts when they are out of the office
    10. Help identify potential leads while setting appointments with new shippers and consignees
    11. Address potential problems with an upcoming load (ex. Transit time)

 

COMPETENCIES

  1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
  2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
  3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
  4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message, listening actively to others.
  5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
  7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

 

BENEFITS

  • Competitive pay based on experience
  • Employee selected medical, dental, and vision coverage for you and your family
  • PTO and paid holidays
  • 401k Retirement Plan

 

MINIMUM REQUIREMENTS

  1. Bachelor’s Degree or two (2) years’ experience in sales, customer service, logistics or related field.
  2. Effective verbal, communication, and interpersonal skills.
  3. Demonstrated organizational and prioritization skills.
  4. Intermediate competency in Microsoft Excel.

 

PREFERED QUALIFICATIONS

  1. Bachelor’s Degree

 

WORKING CONDITIONS

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

 

PHYSICAL DEMANDS

The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

 

Yellow Corporation, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

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