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Expedited Shipments Coordinator

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Field Operations & Operations Management
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YRC Freight Canada

Job Summary   


Coordinate the consolidation and movement of expedited shipments to meet service commitments. 

Collaborate with Area management to ensure expedited shipments have visibility, priority and the required resources to meet customer expectations.


Provide alternative solutions to mitigate customer impact when shipments are not able to meet expected timelines.


Be a key Area liaison for Sales, Customer Service, Linehaul and Field Operations to ensure a coordinated effort is made within the Area to meet service commitments, respond to special requests, and ensure timely follow up is given to internal and external customers.


Job Duties

  1. Work with dock, operations and linehaul to coordinate the consolidation and movement of expedited shipments to meet service commitments.
  2. Daily monitoring of expedited shipments and their status against targets and service schedules to identify shipments in need of corrective action and communicate appropriately.
  3. Implement corrections action plans to ensure timely delivery of expedites shipments.
  4. Provide daily reports of expected shipments.
  5. Evaluate and recommend changes to load plans, service standards and processes that improve service and reliability
  6. Coordinate and monitor the release of expedited projects.
  7. Review expedited shipment failures charged to your area of responsibility, request reversals if warranted and identify opportunities to eliminate future failures.
  8. Provide feedback to dock and linehaul on expedited processes.
  9. Other duties as assigned.

 

Working Conditions               

  • Works entirely in the local facility. 
  • Sunday to Thursday, 6 pm start.

Competencies / Requirements

  • Completion of secondary school required. 
  • Transportation industry experience.
  • Proven ability to think critically, analytically, and problem solve.
  • Effective verbal, written, and interpersonal communication skills.
  • Experience using MS Office applications (Word, Excel, and PowerPoint)
  • Must be able work nights and weekends.


 

YRC Freight Canada is an Employment Equity Employer

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