🌎
This job posting isn't available in all website languages

Customer Service Rep Union - $17.50/hr + Free Family Benefits

📁
Administrative/Clerical
💼
YRC

JOB SUMMARY

 

Provides courteous, efficient, and timely service to customers.  Receives telephone calls, answer questions and resolves customer issues.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

The essential duties and responsibilities of the Customer Care Rep position are set forth below.  The duties and responsibilities are not listed in order of importance.

  1. Receives and processes customer orders, inquiries and/or complaints covering services provided.
  2. Requires analysis, judgment and sensitivity to customer needs.
  3. Provides appropriate price quotes that fit the customer request.
  4. Provides pricing, availability and schedule information.
  5. Researches and obtains resolutions of a variety of customer complaints and issues.


 

Pay starts at $17.50 ($20/hour after 2-year progression). Free Family Healthcare.


 

MINIMUM REQUIREMENTS

  1. High School Diploma
  2. 2 years or more customer service experience.
  3. Knowledge and experience in PC and Mainframe applications.
  4. Excellent facilitation, communication, interpersonal and organization skills.

PREFERRED QUALIFICATIONS 

  1. Prior transportation experience

WORKING CONDITIONS

 

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

 

PHYSICAL DEMANDS

 

The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

 

YRC Worldwide, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

Activity Feed

6446
Job shares through YRC Worldwide
Someone applied to the Casual Dock Worker position. About a minute ago
Someone applied to the CDL Training Academy (08.24.20 Mobile Academy Class) - Portland, OR position. About a minute ago
Someone applied to the Account Executive position. About a minute ago
Someone applied to the Non-CDL Driver (BT) position. 15 minutes ago
Someone applied to the Combination City Driver/Dock Worker position. 31 minutes ago