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Administrative Assistant (2Nd Shift)

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Administrative/Clerical
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YRC

JOB SUMMARY

 

The Administrative Assistant is responsible for basic administrative tasks within Linehaul/Central Dispatch. This individual works closely within the Central Dispatch department assisting with administrative duties as assigned.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Answering phone calls – Handling inbound calls from drivers, terminal operations personnel, as well as external customers/vendors.
  2. Communicating daily with third party transportation providers to coordinate schedules moving throughout the network.
  3. Communicating with terminal operations and central dispatch regarding purchased transportation lanes.
  4. Processing and resolving driver breakdowns and delays, issuing comchecks, performing driver audits, miscellaneous safety administrative support tasks.
  5. Computers and Data Entry – Utilizing company computer systems to accurately input data.
  6. Record keeping and imaging of documents into applicable driver files.
  7. Distribution and inventory of corporate lodging cards and EZ passes.
  8. Processes and audits COMDATA reports/fuel receipts.

 

COMPETENCIES

  1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
  2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
  3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
  4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
  5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
  7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

 

BENEFITS

  • Competitive pay based on experience

 

MINIMUM REQUIREMENTS

  1. High school diploma or equivalent.
  2. 1+ year of proven administrative experience
  3. Demonstrated proficiency in MS PowerPoint, MS Excel and MS Visio amongst other PC applications.
  4. Effective written, verbal and interpersonal communication skills.
  5. Excellent organization and prioritization skills.
  6. High level of integrity as the position will have access to confidential information.

 

PREFERRED QUALIFICATIONS

  1. Some college or college degree.
  2. Workers’ compensation or medical records experience.
  3. Two (2) years of administrative support experience.

 

WORKING CONDITIONS

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

 

PHYSICAL DEMANDS

The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

 

Yellow Corporation, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

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